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Old Streetfighter Motorcycle Forum Post 04-08-2011, 11:32 AM   #21
CK 187
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Default Re: Chicago area fighters - read this

i posted there and it was removed quite quickly actually



Josh ~ i saw your Yahoo review and thought it was really good. as an outsider looking in, i find it funny how they so adamantly defend themselves to the negative reviews. that in itself tells me something when you HAVE to defend yourself that hard.
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Old Streetfighter Motorcycle Forum Post 04-08-2011, 11:55 AM   #22
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Default Re: Chicago area fighters - read this

What I truly love about their response to my post is that prior to it, I had no proof of having actually had my wheel serviced there. They never provided me with a bill/receipt. Now they've admitted to working on it and if anything were to happen as result of incompetence on their part (i.e. powdercoating chipping off in a month, tire not properly balanced/mounted, wheel falls apart at highway speeds...you know...those old chestnuts), there is something to refer back to.


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Old Streetfighter Motorcycle Forum Post 04-08-2011, 12:18 PM   #23
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Default Re: Chicago area fighters - read this

I responded back to him again on Facebook.

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Old Streetfighter Motorcycle Forum Post 04-08-2011, 12:24 PM   #24
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Default Re: Chicago area fighters - read this

^Nice! I just read your posts and responses. Well put.

"Make no small plans; they have no magic to stir men's blood."
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Old Streetfighter Motorcycle Forum Post 04-08-2011, 03:29 PM   #25
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Default Re: Chicago area fighters - read this

Damn they deleted all the shit I post......Fucking dicks



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Old Streetfighter Motorcycle Forum Post 04-08-2011, 04:25 PM   #26
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Default Re: Chicago area fighters - read this

I'm playing devil's advocate here as someone who is in the motorcycle service industry and has been on the receiving end of false/malicious reviews.

I'd like the see the written quote and the final bill...if you signed off on a quote and they changed it, I'm on your side.

Here's my example---two weeks ago we had a bike in for an insurance claim. We did everything right on our end, doing the repairs as requested by the insurance company. Owner refused to pay us his deductible saying we didn't have his permission...well, we did, he signed off on the work order and from that point my job is to deal with the insurance rep, not him. His insurance company didn't talk to him and he wanted that to come outta my pocket, not happening. He then got into a shouting match with our boss and refused to pay the invoice. Boss said "pay the invoice or you don't get your bike"---he threatened us but finally paid up. He then started posting negative and rude posts all over the forums and such...there's two sides to every story and as much as I wanna side with my CF boys all the time, I need more info.

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Old Streetfighter Motorcycle Forum Post 04-09-2011, 06:12 PM   #27
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Default Re: Chicago area fighters - read this

^I can appreciate you stance regarding the need for more info. That being said, I stated in my first post about this issue that I have no hard evidence. I never signed off on a quote, and I was never provided with a receipt. The more I think about it, the more irritated I get at myself. In the rush to get the wheel repaired and to have the project back on track, I forgot my basic business common sense. It's why I paid the bill in full without any real argument.

In regards to your example about the individual leaving rude reviews and comments online...please look at my original reviews on yahoo and yelp. Considering the situation, I wouldn't consider what I said to be rude. While your at it, look at the other reviews and responses.

You don't know me personally, so I can't be offended or upset that you won't take me at my word alone. In the end my goal isn't really to convince you of anything...because you are right...without hard evidence you can't believe either party. My goal instead, is to get people to pay attention when dealing with the individual. Maybe I can help someone else avoid the trouble I went through.

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Old Streetfighter Motorcycle Forum Post 04-09-2011, 06:25 PM   #28
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Default Re: Chicago area fighters - read this

Like I said man, nothing personal, just sorta playing devil's advocate because I've been on the other side I'm glad you got your stuff back regardless....in the grand scheme of things it's a learning experience.

The hard part about being a service industry provider---10000 customers could love you, but they'll never post anything. 1 bad review and it's ALL OVER the internet...

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Old Streetfighter Motorcycle Forum Post 04-10-2011, 07:25 AM   #29
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Default Re: Chicago area fighters - read this

I’m in the “service industry” also, not bikes but cars its all relative….

I will tell you something from a technician’s point of view, I’m in wholesale not retail so I deal with mechanics as my customers not the general public…. power steering technician..

Mechanics are the first people to go ape shit if the bill is higher than the quote and refuse to pay also some are so f%^$ed up that they will supply a bill/invoice if there is a warranty claim…yes a bill, if there is a fault then they want to be compensated for the removal and refit of the faulty item…. Unbelievable hey!

And what’s this about signing off, mechanics will never “sign off” there too busy (some cant write as well)…sorry the fact that you need it in the first place tells you something about that business. When I quote verbally my customers know it is in stone, that’s the quote that’s the bill, period..
starters you went in and asked for a quote…he only quotes you for half the work without telling you…then you give him the job….hmm….and when you voiced your disappointment, which I would also…you paid the bill regardless. Then he still followed you out to your car not staying in his business to defuse the situation but keeping the situation alive by stalking you to your car…hmmmm this doesn’t tell me I need the other side of the coin it would probably be in my face anyway…
Poor character and business ethics on gen-x part….

most disgusting thing one could say to a person who rides “ I hope you die on your bike”, makes you wounder if he drowns little puppies for fun as well, hey…..
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Old Streetfighter Motorcycle Forum Post 04-12-2011, 03:26 PM   #30
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Default Re: Chicago area fighters - read this

Quote:
Originally Posted by DrAwKwArD View Post
I responded back to him again on Facebook.
I just took a peek at his responses on facebook, and once again let me state that they never provided me with a written quote, let alone had me sign anything.

"Make no small plans; they have no magic to stir men's blood."
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