[UGHornet]

Anyone else have poor customer service from these guys?

 

[dogbreath]

Irfan has always given me great customer service

 

[ab420]

I've never heard anything but good things about them... I'd say give them a call, and I'm sure they'll help you out...

 

[dogbreath]

Irfan has hooked me up 3 or 4 times now, 'making up' for mistakes that weren't even his but his vendor's. What's happened to you?

 

[The Green Lantern]

Anyone else have poor customer service from these guys?

I've never heard anything but good things about them... I'd say give them a call, and I'm sure they'll help you out...

it sounds like he allready had shitty service,whats up dude??

 

[The Green Lantern]

isnt that where you got your ram air covers haelo??

 

[dogbreath]

I've gotten a bunch of stuff from them, probably 15 orders.

 

[trav72]

I've only ordered a couple of things from them but had no problems. IN fact I received my orders before he said I would.

 

[UGHornet]

I decided to retract my statement, it sounded a little silly the way I wrote it. It wasn't a big thing and I will probably still shop there once in a while so maybe it's not fair to have a complaint up.

 

[BLONDE BOMBER]

I just got a CF front fender from them and all was good !!

 

[Moto-Madness]

I ordered a couple of things from them back in the day when I built my Gixxer. Good guys. Remember any parts from Europe are not that easy to get and some have some shipping issues.

 

[dogbreath]

Shipping issues are always going to be around as long as the Big Three continue to suck balls with gusto.

 

[LBCick]

Irfan is one of my best friends and we do business together. We're also competitors, but also very close friends regardless.
I'll make my point brief...in the business of motorcycle parts, especially aftermarket parts, especially custom--made motorcycle parts, especially parts that are shipped from around the world...there will be mistakes. It's inevitable.
I'm dealing with that right now with a good paying customer, and the reality in this business is that things will go wrong.
It's not a question of "if shit happens", it's WHEN shit happens and how you take care of the customer. Yes, the company needs to take care of their customers, but customers need to remember that companies are people too and problems can come from anywhere.

 

[929_adam]

IM GLAD SOME PEOPLE ACTUALLY UNDERSTAND THAT, USUALLY ITS ONLY PEOPLE IN THE INDUSTRY....

ITS SO FUCKIN ANNOYING BEING BITCHED AT FOR SOMETHING THAT ISNT YOUR FAULT, AND YOU CANT DO ANYTHING ABOUT EXCEPT WAIT FOR IT TO BE FIXED!

(HOLY CAPSLOCK ADAM!)

 

[eZdoesit]

:Stupid: i know the feeling all too well, i hate being the middle man